Data Policy / Privacy Policy

At DTS LuxEM, we take your privacy seriously.

This section explains how we collect, use, and protect the personal information you provide when booking or interacting with our properties.

1. Information We Collect

We may collect the following information: Name, email address, phone number, and billing information. Booking details such as dates, number of guests, and special requests. Payment details for processing reservations. Any additional information you provide for communication, emergency contact, or service requests.

2. How We Use Your Information

We use your information to: Process and manage your bookings. Communicate important updates about your reservation or the property. Provide personalized services and respond to your inquiries. Comply with legal obligations, including tax and safety regulations.

3. Sharing Your Information

We will not sell or rent your personal data. We may share your information with: Airbnb or other booking platforms for the purpose of processing your reservation. Third-party service providers (e.g., cleaning services, maintenance, payment processors) as needed to provide your stay. Law enforcement or legal authorities if required by law.

4. Data Retention

We retain your personal data only as long as necessary for booking, legal, or accounting purposes. After this period, your data will be securely deleted or anonymized.

5. Your Rights

You have the right to: Request access to your personal information. Request correction or deletion of your data. Opt out of marketing communications. To exercise these rights, please contact us at dtsluxem5@gmail.com.

6. Security

We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or misuse. While we take all reasonable precautions, no online service can guarantee 100% security.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience. Cookies are used for booking functionality, analytics, and website performance. You can disable cookies in your browser settings, but some functionality may be affected.

8. Updates to This Policy

DTS LuxEM may update this Data Policy from time to time. Any changes will be posted on this page, with the effective date updated.

Contact Us: For any questions about our Data Policy or how your information is handled, email dtsluxem5@gmail.com